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SERVICE

Reliability throughout the lifetime of your unit! At YAN YAN MACHINE our customer relationship does not end with the system installation. We provide our customers with the best ongoing after sale technical support, spare parts and field service.

Service Assurance

Our service commitment is not a slogan but a firm action. To this end, we have established enormous, systematic, and standardized service assurance system to ensure timely and proper handling of each service item.

Service Coverage

We'll be where you need us,We have analyzed the problems that customers may encounter during project implementation, and have specified the corresponding service items as well as service personnel, to ensure that the problems can be solved timely and effectively.

Marketing network

Inquiry about Service Outlets,YAN YAN's marketing network presently has reached more than 170 countries and regions in Asia, Africa, Europe, Americas, and Oceania. YAN YAN is in close contact with global users thus providing them with more timely and considerate services.

Spare Parts Supply

To deliver spare parts to customer's production sites as fast as possible, YAN YAN has built spare parts warehouses. On receiving customer's call, we take spare parts from the warehouse in the shortest time possible to reduce customer's awaiting time and risk of equipment outage.

Service Maintenance

YAN YAN provides you with detailed general knowledge of equipment maintenance and various repair techniques, so that you can become an "engineer" without leaving home. You can also sign up for systematic training, or call our after-sales engineers to help you.

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